Privacy Policy

1. Introduction

Kreerio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CV and cover letter building service.

2. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Name and contact information (email address)
• Account credentials
• CV and cover letter content you provide
• Payment information (processed securely by third-party providers)

Automatically Collected Information

We automatically collect certain information when you use our service:

• Device and browser information
• IP address and location data
• Usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments and questions
• Analyse usage trends to improve user experience
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform
• Analytics partners to help us understand service usage
• Legal authorities when required by law
• Business partners in connection with a merger or acquisition

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will delete your personal data within 30 days, except where retention is required for legal purposes.

8. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@resumeai.com
Address: [Your Business Address]